Frequently Asked Questions (FAQs)

1. What do I get in the BabyBillion app?

The BabyBillion app gives your child a complete early learning experience:

• Ad-free videos for distraction-free learning
• Structured content across phonics, numbers, stories & more
• Designed for kids aged 1–6+ years
• Regularly updated content
• Helps improve early brain development through fun learning

2. What is the ₹3 trial? What happens after the trial?

BabyBillion offers a ₹3 trial for 1 day.

During the trial

• Full access to all premium content
• No restrictions on videos or categories
• Cancel anytime

After 1 day

• Subscription continues automatically
• ₹199 will be charged for the plan
• Cancel before the trial ends to avoid charges

3. Will my subscription auto-renew?

Yes, your subscription auto-renews:

• ₹199/ month is charged automatically via UPI
• No interruption in your child’s learning
• You can cancel anytime

4. How can I cancel my subscription?

You can cancel your subscription anytime using your UPI app.

Steps to cancel

1. Open your UPI app (Google Pay, PhonePe, Paytm, etc.)
2. Go to AutoPay / Mandates / Subscriptions
3. Find BabyBillion
4. Tap and cancel the active mandate

Note

• Cancelling stops future payments
• You will still have access till the current plan ends
• If you don’t see the mandate, check the app you used to make the payment

5. Will I get a refund if I cancel?

UPI payments → No refund after the plan starts.

6. Is BabyBillion safe for kids?

Yes, all content is:

• 100% kid-safe
• Age-appropriate
• Designed by experts
• Focused on fun + learning

7. What age group is BabyBillion designed for?

BabyBillion is designed for kids across different stages:

• Till 3 years – Early development
• 3 to 6 years – Foundational learning, good manners & lifestyle
• 6+ years – Advanced learning & skills

8. How can I contact support?

You can reach us through:

• In-app support
• Email: Support@babybillion.in

We’re always here to help.