Shipping & Exchange Policy

Last updated: December 2024

1. Nature of Service

Babybillion is a digital service that provides access to children's content through our mobile application. As a purely digital product, there are no physical goods shipped or delivered.

2. Digital Delivery

All Babybillion content and services are delivered digitally through our mobile application. Upon subscription:

• Access to premium content is granted immediately upon successful payment
• Content is streamed through the App and requires an internet connection
• No physical shipping or delivery is involved

3. Exchange Policy

As Babybillion is a digital subscription service, traditional exchange policies do not apply. However:

• You can change subscription plans within the App
• Plan changes take effect at the start of your next billing cycle
• Upgrades may be applied immediately with prorated charges

4. Service Availability

Babybillion services are available:

• 24/7 through our mobile application
• On iOS and Android devices
• In regions where the App is available for download

We strive to maintain continuous service availability but may occasionally need to perform maintenance or updates that could temporarily affect access.

5. Technical Support

If you experience any issues accessing our digital services, please contact us and we will:

• Assist with troubleshooting technical issues
• Help restore access to your subscription
• Provide alternative solutions where possible

6. Future Physical Products

If Babybillion introduces physical products (such as merchandise or educational materials) in the future, a comprehensive shipping and exchange policy for those items will be provided at that time.

7. Contact Us

For any questions about service delivery or access, contact us at: